Returns & Exchanges

At OldTribes, we stand by the quality of our goods and offer a 30-day return window for items in their original, unused condition. Whether you need a different size or a full refund, our goal is to ensure your complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original state.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.